Online Billpay
To register your account online or to pay your bill, click here.
Customer Support
For billing, service requests, and other inquiries use the following:
Operator: Municipal District Services
General Customer Service Number: (281) 290-6500
Customer/Billing Inquiries Email: info@mdswater.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Main Office
406 W. Grand Pkwy S, Ste 260
Katy, TX 77494
Monday through Friday from 8:00 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 281-290-6500
Service Rates:
Water Rate (Single Family Residential)
| $ 20.25 | Minimum Rate for Service |
| $ 2.70 | Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons |
| $ 3.00 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 20,000 gallons |
| $ 3.15 | Rate per 1,000 gallons metered for usage between 20,001 gallons and 50,000 gallons |
| $ 3.30 | Rate per 1,000 gallons metered for usage between 50,001 gallons and 75,000 gallons |
| $ 3.60 | Rate per 1,000 gallons metered for usage above 75,001 gallons |
Sewer Rate (Single Family Residential)
| $ 35.39 | Minimum Rate for Service |
| $ 2.25 | Rate per 1,000 gallons metered for usage above 5,001 gallons |
NFBWA Fee
All Users shall be billed a monthly fee per 1,000 gallons of water used equal to 110% the surface water charge imposed on the District by the NFBWA.
For more information regarding the NFBWA Fee click here.